At this stage, yes. This is because cold outreach - reaching out to contacts you have no prior relationship with - is a highly specialised communication activity. We have optimised our platform to help businesses like yours succeed at connecting with people that you have no prior relationship with.
IMPORTANT NOTE: Cold outreach is not the only use case we will cater for going forward. We are building in functionality to enable teams to design and manage outreach activities relating to existing contacts / contacts you have past or current relationships with; including the use case of servicing or qualifying inbound leads. These are part of our product roadmap and we will inform you of these features as we release them to the platform.