How does payment and billing work?

Hypadrive.ai is free until you either:

  • want to add more than 1 team member/user to the business account
  • want to launch a program

Both of the above actions require a paid account and you will be prompted to add payment details. Hypadrive.ai offers 2 types of products (recurring and once off/as required) and therefore payment types.

Hypadrive.ai is a SaaS platform - users pay a monthly fee to access and use the platform. The monthly fee is per user seat. The more seats your team have, the more value your team gets from the platform, the more services you consume and pay for.

See also FAQ: Do I need an Account to use Hypadrive.ai.

Hypadrive.ai is a SaaS platform

Users pay a monthly fee to access and use the platform. The monthly fee is per user seat. The more seats your team have, the more value your team gets from the platform, the more services you consume and pay for.

The monthly per user seat fee is calculated based on the Hypadrive.ai Plan you are on. We offer 2 plans, the Email Outreach Plan - which offers email automation capability, and the Multi-Channel Outreach Plan - which allows more complex multi-channel automation workflow sequences. See Pricing page for details.

In addition to the monthly deductions for user seats, Hypadrive.ai offers optional 'as required' services to help users with a range of needs designed to help our users succeed at their outreach activities - examples of 'as required' services include consulting support and contact data list procurement/preparation for outreach programs and other such periodic ad-hoc services.

Your Business Account/the Business Account you are part of, will be billed at the time you request the service and authorise payment. Recurring products or services will be billed per the required frequency (e.g. monthly, annually) on the anniversary of the last purchase date.

All billing and product/service purchase information including invoices and statements is accessable via the Business Account Settings tab when you are logged in to the application; NOTE: you must be an Account Admin or Primary Account admin user to access the Business Account Settings tab of Hypadrive.ai.

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