Hypadrive.ai is a platform for both individuals and teams. It is designed to enable teams to collaborate on the structuring, execution and optimisation of outreach communication activities.
Each user associated with your Business Account on Hypadrive.ai must be assigned a role type. There are 3 primary user role types that a user on a Business Account can be, including:
Each account must have a PAA user. There can be only 1 Primary Account Admin user for each Business Account. The current PAA is able to pass this responsability to another Account Admin user who is on the Business Account.
Account Admin users have many of the same permissions as the Primary Account admin; minus a few account critical actions e.g. deleting the Business Account, removing other Account Admin users from the Business Account etc...
Team member users have many of the functional capabilities that Account Admin and Primary Account Admin users have. They can collaborate on creating programs, be a sender, view reporting etc... The major difference between Account Admin users and Team Member users is that Team Member users are not able to access the Business Account Settings section of the Business Account/application.
NOTE: there are also 2 additional role types designed for collaborators who are outside of your organisation. These are:
Specifically for people outside your organisation who you wish to invite into the Business Account to collaborate and help you with your outreach programs.
These are Hypadrive.ai approved independent consultants who are trained and versed by us about how to utilise our platform for your success. CEP users can offer once off support or ongoing support depending on your needs in order to support the success of your outreach activities.
You are able to change the Role Type of any user (provided your own user role has the permissions to do this e.g. Primary Account Admin or Account Admin users). This can be done via the Business Account Settings > Your User List tab.
